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February 2020

E-Learninng to Help People in Cold Homes 

Plese find below details about a new e-learning programme to support health & care staff to spot the signs of people living in cold homes. Health Education England e-Learning for Healthcare (HEE e-LfH) haas worked with Public Health England (PHE) to develop the Helping People Living in Cold Homes e-Learning Programme for health & care professionals. The e-learning resource supportshealth & social care professionals to put National Institute for Health & Care Excellence (NICE) guidance into practise. 

Aimed at healt & care staff who undertake home visits, the resource provides information on local service that can assist people living in cold homes, such as installing insulation, improving heating systems or helping reduce energy bills. It also helps pwople spot the signs of a cold home- including less obviousl ones. With this information, staff can have a conversation with pople whosehealth may be affected by being cold at home, & signpost them to the relevant local services. For more information about the e-learning programme, including details on how to access, visit:


 Care Home Recycling 

We all have a duty to recycle, wheather at home or at work. We trust that you have arrangements in place to rycycle & safely dispose of items such as medicines. Proper removal of food waste, which is inevitable in care establishments catering for people, is also very important. Separating food waste is not only good for the enivironment, but also reduced gdeneral waste & could result in lower costs for collection services. Below are a few organisations that offer business waste collection coutnywide: 

Biffa  0800 307307 
CSH Environmental 01206 916273
 Green Recycling   01621 842600


Do you have innovative ways of reducing your waste? Or tips for recycling? Please get in touch so we can share these with other care providers. 


Report: A Strategic and Objective View of the Adult Social Care Market in Essex

Essex County Council commissioned Kingsbury Hill Fox, a health and social care consultancy company, to provide an independent view of the care market in Essex.  The objective was to create an evidence base which could be used to inform future commissioning strategies for the council.  The report is already helping to shape thinking about future contractual models for domiciliary care and it has prompted internal discussions about the financial resilience of the care market more generally.  The council will continue to work with care providers and service users to ensure that it commissions solutions which people want, which improve outcomes and which the market can supply.  You can read the full copy of the report where recommendations are outlined along with ECC's response to each




Important: New e-Sourcing System 

Essex County Council isimplementing a new E-Sourcing system, Proactis, where the organisations's sourcing, contract & supplier management activity will be undertaken. The Council previously used BiP Delta.

The System go live is scheduled to commence on the 3rd of February. From this date all Essex County Council Procurement activity will be conducted through Proactis. 

In order to participate or register interest in advertised bid opportunities for Essex County Council you will need to register your orgganisation on the Proactis Supplier Newwork which cna be reached on the link below; 

In adition, our current suppliers will receive an email from the Proactis systme over the next  ocuple of months which will be a "request to engage". You will need to follow the link in the email to ensure that your supplier record is correct. This will allow us to communicate & share contractual documentation through the system including performance reporting & policy updates. 

Proactis system support

Should you require any assistance with any ssytem please scontact Supplier Support helpdesk

Alternatively, you can email to automatically log a ticket for the system


Adult Safeguarding Staff Survey 

The Southend, Essex and Thurrock Safeguarding Boards are requesting that all staff please take a 10 minute survey to allow us to establish the strengths and the gaps within adult safeguarding, to then enable us to know how we can help you to feel more confident and knowledgeable when dealing with adult safeguarding issues going forward.

This survey will be open to all staff at all levels, including receptionists, volunteers, contracted staff, social workers, mental health workers, stakeholders, trainees, as well as any other in direct employee of the organisation.  The staff survey will allow the boards to comply with the Care Act (2014) by helping us have a clear, agreed understanding of the roles, responsibilities and accountability of its member agencies.  The link for the staff survey is HERE, as previously mentioned, it should take no more than 10 mins to complete and all responses will be anonymous.  The survey opens on Monday 27th January and closes on 6th March.

Link -

SET Missing Protocol

This protocol has been developed by Southend, Essex and Thurrock (SET) Safeguarding Adult Boards to give guidance on how to provide the best possible service to adults that are at risk of going missing or have gone missing. Alongside the guidance is a missing form which should be completed where there is a risk of someone going missing, alternatively it could be completed at the time it is discovered that someone is missing but shouldn't delay reporting the incident to the police.  The form will enable the police to risk assess the person accurately and have all the necessary information to assist during the search and investigation.

Link -


January 2020


Winter Fast Track Acceptance Payment

ECC are pleased to inform providers that the Winter Fast Track Acceptance Payment will be re-introduced from Monday 20th January 2020.  This is in response to feedback from providers to support with capacity and reduce the number of packages on the available packages list.

From the 20th January 2020 until 31st March 2020 ECC will give an additional one off payment of £500 for every new placement that a domiciliary provider accepts from the available packages list that is issued on a Monday and Thursday from the Service Placement Team. 

The payment will be administered by Essex County Council.  Providers will not need to take any action to receive the payment but will be informed when the payment is applicable via a note on each Purchase Order where the payment has been applied.  On a weekly basis all placements that have the incentive applied will be batched for a one off payment that will be received within 30 days.

If you have any queries or comments about the initiative now or in the future please contact us at


Update on mid and west Essex outbreak of invasive Group A Streptococcus (iGAS)

Mid Essex CCG is pleased to report there have been no new cases of invasive Group A Streptococcus (iGAS), caused by the outbreak strain, in mid Essex and west Essex since August 2019.

As a result the CCG, along with partners involved in the incident management including Public Health England (PHE) and Provide Community Interest Company, have taken the decision to step down the Incident Management Team and some of the control measures that have been in place since March 2019. This is in line with criteria agreed in September 2019 by all organisations involved in the Incident Management Team.

All organisations involved in managing the outbreak will remain vigilant in the coming months and will continue to assess the situation as the control measures are carefully reviewed and downgraded.

Some of the control measures will continue and others have been revised. For example, wounds of adult patients being treated by mid Essex community nursing teams will continue to be closely monitored for signs of infection and swabs taken where required to check for the bacteria. However, community nursing teams who were only working in the CM7 Braintree postcode area to minimise the risk of the infection spreading, have returned to their normal working pattern.

Rachel Hearn, Director of Nursing and Quality at Mid Essex CCG said: "We are beginning to step down the incident management and control measures following advice that there have been no new cases of invasive Group A Streptococcus (iGAS) linked to the mid Essex outbreak since August 2019.
"The safety and care of our patients and residents across mid Essex remains our first priority and we want to reassure everyone that the CCG is still working closely with partners to monitor the situation and will continue to do so.

"Our thoughts remain with the families of patients affected and those who have died as a result of iGAS."

Last autumn Mid Essex CCG commissioned an independent investigation into the outbreak. A report from the investigation is due to be published in the spring.

For background information on the mid Essex iGAS outbreak visit 


Healthy Lifestyles Booklet for Adults with a Learning Disability 

Following our recent healch check guidance providers & people with learning disabilities &autisum, heere is a very handy easy-read guide about living a healthy life. 

People with learning disabilities have poorere physical & mental health than other people & die younger. Annual Health Checks (AHCs) can be offered to anyone on the learning disability register aged 14 years & older. 

We know that not everyone registered with their GP in Essex as having a learning disability is getting an Annual Health Check (AHC)

AHC'S can identify undetected health conditions early, ensure there are effective ongoing treatments & establish trust & continuity of care. 


Subsidised Training Opportunities

Pleses see below details of subsidised training courses still availbe, alongside a new course added. For more information on these & other training & development opportunities please email or call Lorretta Wilshire: 03330 138387 or Shane Carter: 03330 320985 

NEW - Level 2 Understanding to Technology Enabled Care (flyer attached) 

  • Enables indibiduals to understand techonlogy enabled care that can be used to support an indivitual's quality of live. 
  • Enables individuals to understand person-centred approach to tecnology enabled care to support independence, health & well-being
  • Enables individuals to understand roles & responsibilityies in relation to technology enabled care. 
  • Gain a nationally recongised qualification 

Cost to the employer: £125 per person 

Unit Accrditation Towards Level 4 Adult Social Care (City & Guilds) 

  • Ideal for individuals who take the lead in the quallity of your provision e.g. care certificate 
  • Ideal ffor those looking to progress onto management or senior worker status
  • Provides the next steps in your personal & professional development 

Cost to the employer: £125 per person 

Level 2 Award in Leadership & Team Skills. 

  • Ideal for those looking to boost their perfomance as a team mem er & make the transition from team member to leading a team. 
  • This course will enable those already pra tishing as a team leader to become more effective &  confident & boost productivity in the workplace. 
  • Gain a nationally recognised qualification 

Cost to the employer: £125 per person

Microsoft Office (Wordk & Excel) 

  • These courses are sutable for those looking to develop basic digital skills or for those who need refresher training 
  • Supports staff to keep up with digitisation of records in the workplace 

Cost to the employer: £150 per person 


Request for Case Studies

Do you have a staff member who is passionate about care and would like to be part of a national campaign to promote careers in care? 

We know it is often difficult to find and keep staff and we want to help. Through raising Essex's profile and a targeted recruitment campaign we are aiming to help fill your vacancies.

Essex Case Studies

We are working with the Department of Health and Social Care to tackle the recruitment need by using the national campaign to gain coverage. The National Recruitment Campaign team are interested in having case studies from Essex to be part of the national campaign. We want to promote care in Essex through case studies of your amazing staff, to appear in the National Recruitment Campaign. The case studies are being themed, with a new one each month:

  • January - 'career switchers', those who have moved from another industry into adult social care
  • February - those supporting people with learning disabilities
  • March - those working in rural areas

To join in the campaign and raise the profile of care in Essex, please complete the attached case study form and submit it to

Essex targeted digital campaign

Once we have Essex case studies we intend on using digital channels including social media to target people with the right values and behaviours for a role in care and direct them to current vacancies in Essex. Having Essex case studies of care staff passionate about what they do will add weight to the local campaign as well. The Essex digital campaign will point the targeted local people to the national DWP vacancy page so, to ensure that we have all the available vacancies on the page, please support us by uploading your vacancies and keeping them up to date.

Why should you be interested?

The national campaign drive that started in October has seen an average of 26,600 new visits to the website each week, and vacancies are being filled. A targeted digital campaign will draw in more interest and more people applying for care roles, helping to fill your vacancies. Having Essex case studies will allow applicants to relate more with the jobs and will increase the profile of care in the county. Also, targeted digital channels including social media are powerful tools in recruitment drives. This approach has been used by the Council successfully in other recruitment campaigns eg. foster care.

What else can you do?

Upload your vacancies

Use campaign materials

Refer friends and family

Sign up to receive updates from the campaign

We're always interested to hear about your experiences of recruiting staff in the county, including if you have already advertised through the campaign, and how you think ECC can help. Please email us at to tell us more, or if you have any questions regarding the above.


Free Workplace Health Promotion programme and MHFA England training

As a care provider it can be difficult to recruit and retain staff.  Traditionally the sector pay is low, staff working 24 hour shift patterns, often lone working and supporting clients in difficult circumstances.  Because of these challenges staff health and wellbeing often takes a back seat.

Essex Lifestyle Service is commissioned by the Essex County Council Public Health Team to deliver an innovative, evidenced based holistic health and wellbeing programme to support organisations in Essex.  The Stevenson Farmer Review "Thriving at Work", which was published in 2017, produced a set of 6 core standards which they encouraged workplaces to adopt, to improve the health and wellbeing of their workforce.  The Working Well programme and Accreditation can help you to achieve these Mental health core standards:

  1. Produce, implement and communicate a mental health at work plan
  2. Develop mental health awareness among employees
  3. Encourage open conversations about mental health and the support available when employees are struggling
  4. Provide employees with good working conditions
  5. Promote effective people management
  6. Routinely monitor employee mental health and wellbeing

We also know that over half of UK employers would like to do more to improve staff wellbeing, but don't feel they have the right training or guidance.  Your workforce is your most precious asset, what are you doing to protect it and secure your future and business edge?

The free Working Well programme offers a broad range of activities including: discounted (and free) MHFA England Mental Health First Aid Training (2 day Mental Health First Aider, 1 day Managers training and half day Mental Health Awareness plus the NEW 3 yearly refresher training.  They can also offer you a free anonymous staff needs survey, training for your own Workplace Health Champions, Managers and Staff Stress Awareness workshops, healthy eating and weight management programmes, physical activity support and guidance (including funding), a Working Well Accreditation quality mark and regular support from the Working Well team.  Our HR Specialist can work with you to audit your policies and procedures, and give additional training for managers to improve confidence to support staff with poor mental health in the workplace.

Click here to see the Flyer and for more details email:


Winter Fast Track Acceptance Payment 2020

ECC are pleased to announce the Winter Fast Track Acceptance Payment has been introduced from 20th January 2020 to support providers that are able to accept placements from the available packages list. 

 The aim of the 2020 payment is to support all our domiciliary providers to secure resource that will help reduce the number of placements on the available packages list that is issued on a Tuesday and Thursday from SPT.  Providers will receive a one-off payment of £500 for each placement that is made from the available packages list.

The initiative commences on 20th January 2020 and is planned to continue until 31st March 2020.

 For any queries or further information please contact us at


Workforce strategy survey - what should we commit to do?

We want to help you recruit and retain staff. This workforce survey is for you to tell us how we (ECC), you and other health and care organisations can help. The Council is working to produce a care market workforce strategy (for adult social care services) and we need your views to help inform the document. Please take  5 minutes to tell us your thoughts and shape this important piece of work. The survey closes on Friday 31 January

Please email should you have any questions.


New Falls Improvement Group 

Do you have an interest in Falls Reduction? Mid Essex CCG have joined forces with partners from the local health and social care system to create a new Falls Improvement Group for mid Essex area. The group's aim is to work collaboratively on improving falls and would welcome care home partners to get involved. If you are interested in attending the group (6 weekly meetings at Broomfield) or would like to learn more about how you can reduce risk of falls, please email Louise Pinder (CCG Resilience Team) on  


Annual health checks for adults with a learning disability

It is well recognised that people with learning disabilities have poorer physical and mental health than other people and die younger. Many of these deaths are avoidable. Annual Health Checks can be offered to anyone on the learning disability register aged 14 years and older. We know that not everyone registered with their GP in Essex as having a learning disability is getting an Annual Health Check (AHC). AHCs can identify undetected health conditions early, ensure there are effective ongoing treatments and establish trust and continuity of care. In line with the NHS Long Term Plan, Essex County Council is committed to reducing health inequalities faced by people with learning disabilities to lead longer, happier, healthier lives. Increasing the update of annual health checks was one of the measures identified to help. Please see the attached documents that outline what an individual with a learning disability can expect when they visit their GP and details of how Annual Health Checks work (gold standard).

Important reminder regarding assessments

To All Home Managers

Throughout the winter months it is important we work together to ensure our plans for keeping residents safe and in good health are robust. Older people are particularly vulnerable during winter months and we urge all social care providers to particularly consider capacity and contingency plans at this time. Please see attached Public Health England letter detailing winter illness preparation advice and NICE guidance for infection prevention.

As you will be aware hospitals will be under increasing pressure to keep bed capacity at a maximum during this period.  It is imperative that when you are requested to undertake an assessment of any kind for someone residing in a hospital that it is done as soon as possible after being notified of the request. If the person is then being discharged into a residential or nursing service, for example, it is important that the home admits/re-admits the person as soon as possible once the assessment decision has been made. Ideally this should be done on the same day as the referral request. The same standard should be applied 7 days a week.

Also please be reminded that for those leaving Broomfield Hospital, the Trusted Assessor can support in completing the preadmission assessment.

We would like to take this opportunity to thank you in advance for your support over the winter months.


Free Sepsis Training

NHS Castle Point and Rochford CCG and NHS Southend CCG are offering Free Sepsis Training to care staff to build awareness on how to identify sepsis, what to do once identified and when to get help. This will be held on Wednesday 5th February 2020 from 9:30 to 12:30 at the Skylark Hotel Southend. To Find out more information and to book a place please see the attached flyer.


December 2019

 EU Settlement Scheme - Essex Update

The EU Settlement Scheme is the government programme which allows EEA & Swiss Citizens, as well as their non-EEA family members, to apply to remain in the UK after it leaves the EU.

In order to gain a full understanding of how to apply for the scheme and which status someone may be eligible for, please visit:

The application can be done at home, using a device with an internet connection for the main application. There are a couple of options for the 'scanning documents' section, all of which require a download of the 'EU Exit: ID Document Check' app.

1) Android device with:

  • Android 6.0 and above - this can be found in the device settings
  • at least 135MB of storage space to install the app
  • connection to 3G, 4G or WiFi
  • NFC (Near-Field Communication) so the app can scan the document - this can be found in the device settings. If the phone can be used to pay for things using contactless, this means it has NFC and the app can be used

2) Apple Device (iPhone 7 or newer) with:

  • iOS 13.1 or newer -(to find the software version installed, go to Settings > General > About)
  • at least 120MB of storage space to install the app
  • connection to 3G, 4G or WiFi

3) A visit to your nearest digitally assisted application

  • Essex county council has now implemented Scanners in the following location to aid with settlement status applications:

    -Basildon Library

    -Chelmsford Library

    -Colchester Library (Colchester Borough Council)

    -Harlow Library

    These are free to access via a walk-in service. The librarians are trained to aid with the document scanning. Computers can also be booked per hour via the libraries website, in order to complete the rest of the application.

    If you choose to use our service please do not start your online application before your document has been scanned.

    All applicants must attend, including children, as a photo needs to be taken of each applicant during the process.

    We do not charge for this service. You do not need to book an appointment, but you may need to wait for a member of staff to be available before you can be seen.

    You will need to bring with you:

    • a current valid biometric EU, EEA or Swiss passport or Biometric Residence Card for each applicant
    • a mobile phone that can receive text messages
    • an email address to use to complete your application.

    We will not need to keep your ID document and in most cases you should not be asked to send your passport anywhere else after it has been scanned.

    For further information regarding the scheme within Essex, the libraries or anything similar, please go to:
  • Tendring District Council has benefitted from the help of a worker from Migrant UK. This worker is available to help understand the EU settlement scheme and advise on what an individual may need to do to ensure that rights are protected and they can continue living in the UK after it leaves the EU. David is running drop in sessions from 10am - 2pm at 88-90 Pier Avenue, CO15 1TN. Appointments can also be made by contacting:


Subsidised Training Opportunities 

Adult Community Learning (ACL) in partnership with Essex County Council Economic Growth team are delighted to offer a number of subsidised training opportunities to the care provider market. These training programmes aim to support the development of care management skills, leadership and team skills, and digital skills. In addition to these programmes, there is the opportunity to undertake unit accreditation towards achieving a L4 Adult Social Care Diploma.

 The training is subsidised by Essex County Council and there are a limited number of places on each programme.

Please see attached flyer for course information and contact details.


Flu vaccinations for care sector staff

 Please be reminded that frontline care staff are eligible for free flu vaccinations on the NHS. As an added incentive Public Health England and the NHS will be giving certificates to organisations who ensure their staff are vaccinated. Further details are within the flyer attached.

We urge you to ensure your staff receive the vaccine for the safety of those in their care.


Meaningful Lives Facebook Channel - help us spread the word 

The Meaningful Lives Facebook channel is live and we would appreciate your help by sharing the link to help get the message out across Essex and for the new page to start gaining a profile. The Meaningful Lives Matter program is the biggest transformation program in Essex and is a new countywide movement to transform the lives of children and adults with learning disability and/or autism in Essex.  The page is designed to inform our Learning Disability & Autism communities about the services we offer, events, news updates and awareness campaigns. Access the page here:

We would also welcome any uplifting or interesting stories from your schemes and residents for consideration to include in the pages. Please send these to


National Medicines Safety Improvement Programme

UCLPartners has launched a programme of work to support improvements in the safety of medicines administration in care homes. This work is part of the National Medicines Safety Improvement Programme, commissioned by NHS England and NHS Improvement and being led in your region by the UCLPartners Patient Safety Collaborative. This is an important programme to try and reduce the harm suffered by people living in care homes on the occasions where medicines are not given as intended. You can read more about the programme in the attached document.

 To help with this work, we would like to invite you to complete an e-survey on behalf of your care home - you can complete the survey by following this link - The deadline for the survey is 31 January 2020. Your responses will be treated in confidence, and will help to shape what the national programme will look like and how UCLPartners can support you.

 If you would like to discuss this survey or the programme further please contact Emma Mordaunt ( or Mandeep Butt (


November 2019


Digital solution to support people using Direct Payments

As part of the Choice and Control transformation programme where Essex County Council are aiming to embed personalisation across all that we do in Adult Social Care, we are undertaking a test and learn project to see if we can improve and broaden our offer to people who receive Direct Payments.  This will involve trying out a digital solution that allows people to manage their direct payment and place orders for services through an online platform. 

The platform offers the following functionality.

 The opportunity for the adult to:

  • See their support plan
  • Purchase their care and support through an e-market place
  • Recruit PA's
  • Manage time sheets and invoices
  • Pay providers quickly and efficiently
  • See their budget and what their contribution/assessed charge is
  • Set up a direct debit to pay their assessed charge

We are planning to undertake the test and learn to see how this works and whether it can become part of the offer.  We will run the test and learn in the Mid Quadrant with a mixed group of adults form April to December 2020.

If you support someone who pays for their care via a direct payment this may impact upon you.  Once we have recruited the adults to be part of the test and learn we will contact the providers that work with them to ensure that the system works smoothly and that the payment mechanisms are set up properly.

We would appreciate your support and co-operation throughout this process if it involves your organisation.

For Further information contact Stephen Watt


Annual Provider Relationship Survey 

The Annual Provider Relationship Survey is live and we need as many care provider responses as possible. Please click the link below to access the survey.


Your feedback is extremely valuable and the data obtained from your anonymised answers will be used by senior managers and directors at Essex County Council to help plan future activity.

The survey, which is being conducted by an external agency Enventure Research, is made up of quick and easy to answer questions which you can complete in around 10 minutes.

Please forward the link above onto your teams so they too can take part.

If you have any questions about completing or accessing the questionnaire, please call the survey helpline on 0800 0092 117 or email  


Care Worker Survey Results

We're pleased to announce the care worker survey results are now available and can be accessed here. Thank you again to everyone who responded, the responses you gave will be used to inform ECCs future workforce activity. If you have any questions or comments on the findings please email You can also find useful information to support recruitment and retention on our Hub workforce pages.


EPUT Care Home Training Provision Review

EPUT would like your feedback on the training currently provided and have produced this short questionnaire.

Please return your completed questionnaire to Sharon Earl, Committee Secretary, by e-mail, by post 12 Castle Road, Rayleigh, Essex SS6 7QF or over the telephone Tel: 01268 464508.


E-Procurement Update

Thank you to those who attended our E-Procurement workshop on the 27/09/2019, your feedback is very valuable to our project team. Please note, you can obtain a copy of the slides and the feedback from this event on the provider hub. 

We are hoping this article enhances your knowledge of our E-Procurement project, particularly for those who were unable to attend our workshop and for those who did, this article should serve as a progress update.

What is E-Procurement

E-Procurement is a digital approach to the sourcing of Domiciliary Care. We recognise that that there are a number of efficiencies that can be realised through commissioning requests for care via a digital platform for both Providers and Essex County Council (ECC).

Our Journey so far

Our Project Team have been understanding what methods are currently used to source Domiciliary Care through engagement with our Service Placement Team (SPT), Adult Operations and our Providers. We have held a series of workshops and these have provided us with a comprehensive overview of 'as is' processes and increased insight in relation to shortcomings with current ways of working for both ECC and Providers.

The feedback obtained from these workshops will help to inform improved 'to be' processes and support with the building of system requirements.

Further to the above, the Project Team are actively engaging with potential Suppliers of the Technology and understanding the digital capabilities of each solution being offered in order to ensure the product chosen works effectively, not only for ECC but equally crucial, our Providers.

In respect of timelines for implementation, our Project Team are currently giving this careful consideration, in order to ensure we have taken onboard feedback and undertaken 'due diligence', prior to rolling out our final solution. In view of this, it is highly likely there will be a pilot during 2020, followed by a phased implementation in 2021.

We would like to take this opportunity to thank you for any contributions made to our E-Procurement project to date and we will keep you informed with our progress and upcoming opportunities to get involved.  If you would like further information on the project or how you can be involved in the pilot please contact the project team via


National Safeguarding Adults Week - 18th to 24th November 2019

 During this year's National Safeguarding Adult's Week, the Essex Safeguarding Adults Board are encouraging Essex residents to improve their understanding of some of the major adult safeguarding issues that agencies tackle within Essex.  Over 7 days there will be 7 different safeguarding issues that will be explored through 1-minute videos of true stories of real people from Essex, Southend and Thurrock. The campaign will highlight the information that people can access to get help and support for themselves and others who may be suffering from abuse. To find out more and watch the videos, visit the Essex Safeguarding Adults Board website.


Helping to prevent infection

Please see attached a quick guide for managers and staff in care homes, produced by NICE and SCIE.


Short-Term Enablement Tender opportunity

Essex County Council have launched a tender for Short-Term Enablement services across Essex in five geographical lots.

To view the tender documents and to make a submission, please go to: using access code 3A4ES9YVD8.

Clarifications must be raised via BIP Delta messaging system before deadline of 5pm on 2nd December 2019 & all bids must be submitted by 12 noon on Wednesday 11th December.

For more information on the tender click here.


NHS Mail Launch Event

Attend the launch event on 20 November to find out more - access the Flyer and Agenda

The NHS will stop using fax machines from April 2020.

NHSmail ( is recognised as the secure email service across the NHS.

All care sector providers can have free access to NHSmail on completion of the NHS DSP toolkit.  Information on how to complete the toolkit is available here ( and a video from care providers promotes the benefits ( 

For help and support please contact -



Request for user groups to trial new dementia mobile app

How Do I? have developed a mobile app to help those living with dementia and are looking for test and learn user groups to take part in a 6 week trial to try the product before it is released next year.  The app, which is support by the Alzheimer's Society Accelerator Programme, shows videos to the user to help with completing tasks or remembering an activity and you can find more information on the How Do I? website, including how to take part.


Updated Medicines Management Guidance

ECC has updated its medicines management standards for providers and you can access the new document here.


Winter Preparedness advice from Public Health England

Public Health England have produced advice and support to assist with your preparations for infectious illnesses over the winter period. Please click on the links below for more information.

Guidance on the management of outbreaks of influenza like illness (ILI) in care homes

Winter Illness Preparation Advice for all Care Homes in the East of England


NHS Mental Capacity Assessments Guide 

Do you know how to support adults with communication difficulties?

If you were in a foreign country where you didn't speak the language or only spoke a few words. Would you feel confident to make a complicated
decision? Would you want someone to make an important decision for you because you couldn't communicate your choice? This is what life can feel like for an adult with a communication difficulty.
Access the mental capacity assessments guide for professionals here.


October 2019


IRN Contract: Third Party Top Ups

The Third Party Top Up process has changed. Third Party Top Ups may apply when an Adult has chosen accommodation that is more than the amount specified in the adult's personal budget

The new changes consist of

  • ECC will collect the top up from the third party
  • ECC will pay the provider the gross amount of the placement
  • ECC will undertake due diligence to ensure the third party is able to commit to the top up


National Recruitment Campaign

The 2019/20 campaign has launched. Be part of the national recruitment campaign for social care "When you care, every day makes a difference". Advertise your vacancies and help to promote the sector to new talent. Click here to find out more.


Local System Workshop Mid & South

The first Local System Workshop will be held on 28 November 2019 at Barleylands. To book a place please choose from the below:

Homecare Services (AM) -

Residential Services (PM) -


ECC's 4th Annual Provider Relationship Survey

Enventure Research Ltd has been commissioned to conduct the annual provider relationship survey, now in its fourth year! The survey, which is completed by both ECC employees and care providers can be accessed here - Relationship Survey.

The results give Essex County Council a measurement of how relationships between Council staff and care providers are changing over time. Each survey identifies areas of focus which are then worked on throughout the year. You can find further information <a href="


Last Updated: 20 February 2020

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