skip to main content

Access to PPE in Essex

Please note: PPE Warehouse - Temporary Closure - Please note that the PPE warehouse will be closed for collection on Friday 27 August, and will reopen to collection on Tuesday 31 August. Please factor this closure into your collections.



Care providers, and those in receipt of Direct Payments are entitled to order PPE through this service. Any additional PPE that you need after using the Government PPE Portal can be access via this route.

Please note this provision is separate to the Government PPE portal which CQC registered care providers can also order from.


Who can order?

Essex care providers, Day Services, those in receipt of Direct Payments and those supporting wider social care provision as referred by ECC. 


How much can I order?

If you find that you do not have sufficient PPE from you Government portal order, please let us know. There are no formal restrictions to the PPE that can be provided to you to deliver support in line with Government guidance, but please do consider your need and order an appropriate amount.

You can be resupplied, this is not a one off request. Please use this route for the additional PPE your organisation needs and not ECC provided covid funding.


Process to order

Please complete the relevant request form for your organisation and return to

Once you have completed the form, please email it as an attachment to with the subject: WAREHOUSE and no further information in the subject line. Any other subject will cause a delay in response.

When a member of the team calls you back, there will be the opportunity to ask any questions. We will be prioritising PPE requests so please note that any queries sent to this address not connected to an order may take up to 72 hours to respond to.

Request forms

The team will then liaise with you regarding your request.


Location of Warehouse to collect PPE

Please only attend the warehouse where your application for PPE has been approved.


ECC Lexden Hub, Halstead Road, Lexden, Colchester, CO3 9AB

The entrance for collecting PPE is through the Colchester Ambulance station and is located at the rear of the Colchester Ambulance station and Essex Fire Colchester workshop.

A map of the site can be found in this document


Weekdays 8am - 1pm

Weekends - we have an on call system at weekends for urgent PPE requests. Please continue to make your orders in the usual way. Should you have an urgent need, you will be given a time to collect your order by the team member. Please note that the warehouse is not open for ad hoc collections at weekends.


Contact Details

Process and general questions:

Warehouse queries only: 07827 976117


Last Updated: 25 August 2021

rating button