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Provider Newsletter - November 2019


To the November 2019 issue of Essex County Council's Provider Newsletter.


E-Procurement Update

Thank you to those who attended our E-Procurement workshop on the 27/09/2019, your feedback is very valuable to our project team. Please note, you can obtain a copy of the slides and the feedback from this event on the provider hub. 

We are hoping this article enhances your knowledge of our E-Procurement project, particularly for those who were unable to attend our workshop and for those who did, this article should serve as a progress update.

What is E-Procurement

E-Procurement is a digital approach to the sourcing of Domiciliary Care. We recognise that that there are a number of efficiencies that can be realised through commissioning requests for care via a digital platform for both Providers and Essex County Council (ECC).

Our Journey so far

Our Project Team have been understanding what methods are currently used to source Domiciliary Care through engagement with our Service Placement Team (SPT), Adult Operations and our Providers. We have held a series of workshops and these have provided us with a comprehensive overview of 'as is' processes and increased insight in relation to shortcomings with current ways of working for both ECC and Providers.

The feedback obtained from these workshops will help to inform improved 'to be' processes and support with the building of system requirements.

Further to the above, the Project Team are actively engaging with potential Suppliers of the Technology and understanding the digital capabilities of each solution being offered in order to ensure the product chosen works effectively, not only for ECC but equally crucial, our Providers.

In respect of timelines for implementation, our Project Team are currently giving this careful consideration, in order to ensure we have taken onboard feedback and undertaken 'due diligence', prior to rolling out our final solution. In view of this, it is highly likely there will be a pilot during 2020, followed by a phased implementation in 2021.

We would like to take this opportunity to thank you for any contributions made to our E-Procurement project to date and we will keep you informed with our progress and upcoming opportunities to get involved.  If you would like further information on the project or how you can be involved in the pilot please contact the project team via


Short-Term Enablement Tender opportunity

Essex County Council have launched a tender for Short-Term Enablement services across Essex in five geographical lots.

To view the tender documents and to make a submission, please go to: using access code 3A4ES9YVD8.

Clarifications must be raised via BIP Delta messaging system before deadline of 5pm on 2nd December 2019 & all bids must be submitted by 12 noon on Wednesday 11th December.

For more information on the tender click here.


National recruitment campaign

The 2019/20 campaign has launched and has a wealth of useful resources to help you recruit. Be part of the national recruitment campaign for social care "When you care, every day makes a difference" and advertise your vacancies and help to promote the sector to new talent. Click here to find out more.


Winter Preparedness advice from Public Health England

Public Health England have produced advice and support to assist with your preparations for infectious illnesses over the winter period. Please click on the links below for more information.

Guidance on the management of outbreaks of influenza like illness (ILI) in care homes

Winter Illness Preparation Advice for all Care Homes in the East of England


Updated Medicines Management Guidance

ECC has updated its medicines management standards for providers and you can access the new document here.


NHS Mental Capacity Assessments Guide

Do you know how to support adults with communication difficulties?

If you were in a foreign country where you didn't speak the language or only spoke a few words. Would you feel confident to make a complicated decision? Would you want someone to make an important decision for you because you couldn't communicate your choice? This is what life can feel like for an adult with a communication difficulty. Access the mental capacity assessments guide for professionals here.


Request for user groups to trial new dementia mobile app

How Do I? have developed a mobile app to help those living with dementia and are looking for test and learn user groups to take part in a 6 week trial to try the product before it is released next year.  The app, which is support by the Alzheimer's Society Accelerator Programme, shows videos to the user to help with completing tasks or remembering an activity and you can find more information on the How Do I? website, including how to take part.


NHS Mail Launch Event

Attend the launch event on 20 November to find out more - access the Flyer and Agenda

The NHS will stop using fax machines from April 2020.

NHSmail ( is recognised as the secure email service across the NHS.

All care sector providers can have free access to NHSmail on completion of the NHS DSP toolkit.  Information on how to complete the toolkit is available here ( and a video from care providers promotes the benefits (

For help and support please


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