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Provider Newsletter October 2019


To the October 2019 issue of Essex County Council's Provider Newsletter.


Making Preparations for a No-Deal Brexit

Please ensure this communication is shared with appropriate staff, including managers and owners. 

We have detailed below further guidance for making preparations for leaving the European Union (EU) next month. Please ensure you familiarise yourself with this information. You need to understand if your business should take action to prepare for the UK's withdrawal from the EU. Please pay particular attention to your Business Continuity Plans to ensure they are up to date and ready for Brexit including, but not limited to, the items listed below. Staff who are EU nationals should ascertain if they need to register for the EU Settlement Scheme so they are able to stay in the UK after it leaves the EU. Vulnerable EU citizens can access support to apply from selected charities and voluntary organisations. For more information click here.


ECC's 4th Annual Provider Relationship Survey

As previously communicated Enventure Research Ltd has been commissioned to conduct the annual provider relationship survey, now in its fourth year! The survey, which is completed by both ECC employees and care providers, is due to be distributed in October and will be open until January 2020.

The results give Essex County Council a measurement of how relationships between Council staff and care providers are changing over time. Each survey identifies areas of focus which are then worked on throughout the year. You can find further information here including previous survey results.  

If you are happy for Enventure to contact you directly please complete this short consent form. Please note if you previously completed the consent for the care worker survey you don't have to complete the form again.

We would be very grateful for your cooperation in responding to the survey when it is published.


Request for shadowing opportunities for new ECC Staff - South Essex

In the South Quadrant we're keen to build strong working relationships between our social care teams and providers. As mentioned at our most recent Provider Forums, as part of our inductions for new recruits we'd like them to spend time shadowing colleagues from both domiciliary and residential organisations. There is also the offer for your staff to shadow in return to understand more about the workings of social care. If you are interested in being involved then please email to discuss further.


Local System Workshops (previously Provider Forums)

Thank you for your feedback on our future provider forums proposal. These new events will now be renamed Local System Workshops which we feel best describes what we are hoping to achieve. Each session will have a particular focus and should be beneficial to all involved and have outcomes which can be attributed to the discussions. We realise that providers are very busy and we want to make sure that the new meetings are focussed on issues of joint concern that will be worth peoples' time. We are looking to pilot the new approach for combined Mid and South quadrants in November and will be sourcing a suitable venue in a central location for both quadrants. Please email should you have any questions or comments, or suggestions of topics to discuss.


New workforce pages on the provider hub

In partnership with Essex Care Association we have refreshed the workforce pages on the Care Provider Information Hub. The new pages give you access to funding opportunities, information about recruitment and retention, as well as support for managers and leaders. We hope you find this a useful resource, but if you have any comments or suggestions please get in touch -

Access the new workforce pages here.


Essex Care Association (ECA) Breakfast Conference

The next ECA breakfast conference is 7 November (9am to 1pm) at the new venue of Holiday Inn Basildon. Topics include Brexit as well as the usual ECC director slot. Please see attached flyer for more information. To book:

ECA Members £10.00 -

Non-Members £50.00 -


Updated Guidance for Provision of Community Equipment in Care across Essex

ECC and CCG staff have reviewed and updated the attached Guidance for Provision of Community Equipment in Care Homes across Essex. Please can you delete/destroy any old electronic/paper copies you may have in your home(s) and replace them with this version


Improving Safety in Care Homes

A new report from the AHSN Network is shining a light on ways we can do more to improve safety for residents of care homes.

The publication showcases over 30 examples of projects delivered by England's 15 Patient Safety Collaboratives (PSCs) and the Academic Health Science Networks (AHSNs) which host them.  The report includes Essex County Council's PROSPER programme for Older People,  as well as case studies in medicines safety, dementia, monitoring and screening, and workforce development


Third Party Top Ups

Soon there will be changes to the Third Party Top Up process. Third Party Top Ups may apply when an Adult has chosen accommodation that is more than the amount specified in the adult's personal budget

The new changes consist of:

  • ECC will collect the top up from the third party
  • ECC will pay the provider the gross amount of the placement
  • ECC will undertake due diligence to ensure the third party is able to commit to the top up

NHS Change to Urgent Treatment for Minor Injuries and Illness in North East Essex.

Treatment for minor injuries and illness has changed. In Colchester, the walk-in centre in Turner Road has been replaced by an Urgent Treatment Centre at Colchester Hospital, open 24/7. In Clacton and Harwich, the minor injuries units have been replaced by Urgent Treatment Centres. Clacton's hours have changed from 8am to 8pm and now accept minor illnesses. Harwich Fryatt Hospital is open from 9am to 5pm, for minor injuries only. Call 111 for advice.

Please see attached flyer.



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