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Provider Newsletter September 2019


To the September 2019 issue of Essex County Council's Provider Newsletter.


ECC's Care Worker Survey is live!

To help Essex County Council understand issues relating to recruitment and retention in care and develop a strategy the Council has commissioned Enventure Research to undertake a survey with care workers in Essex. The survey asks about working in the care profession, experience, roles and future intentions. Please ensure all your relevant staff are asked to complete this survey.


If you have any questions about completing or accessing the questionnaire, please call the survey helpline on 0800 0092 117 or email


Requesting amendments to care arrangements

We would like to remind you that when requesting any amendments to care arrangements, for example increases or decreases in hours/terminations, you should contact the Countywide Duty Team in the first instance. The team can be contacted via email as below:

Or via telephone on: 0333 013 9994

Further information can be found here


Working Together on the New Live at Home Contract

Over the past few months, the Essex Care Association (ECA) has been working with ECC to consider what the Future of Domiciliary Care in Essex could look like. The current Live at Home Contract will end in February 2021 so now is the time to start thinking about what comes after.

Following an initial meeting to set out the scope, ECA members and ECC staff have been meeting as Workstream groups to look at key areas to inform what the new arrangements could be like. These areas are: Workforce; Technology; Business Models; Integration and Personalisation & Outcomes. These groups have now done some of the initial thinking about the future and we are ready to open up the discussions to providers in general.

We have had some very open discussions and would like to share the current thinking with you at an event on 15th October. This is an important opportunity for you to hear about what any new arrangements might look like and have your chance to comment and influence the discussions.

Please click here to book your place

Invites with the password have been sent out, if you haven't this please email


Essex Dementia Fair 2019

On Wednesday 16th October the Essex Dementia Fair will be held at Chelmsford Cathedral from 10am - 4pm. This event is open to all care providers from across the county, Adult Social Care staff, and members of the public.

Throughout the day you will have the opportunity to learn more about Dementia, attend several different workshops to develop your professional skills and have the chance to speak to a whole host of organisations holding stalls on the day such as the Alzheimer's Society.

Workshops for care providers running throughout the day will be:

'Assistive Technology and Dementia'

'Dementia and Communication'

'Dementia and Learning Disabilities'

If you are interested in attending any of these sessions, please let us know by emailing Invitations will also be sent out for the event in mid-September but there are a limited number of spaces so please register your interest as early as possible to avoid disappointment.

We hope to see you there on the day but in the meantime if you have any further queries regarding the event please email



Workforce Development Fund

What is the Workforce Development Fund?

The Workforce Development Fund (WDF) supports adult social care providers to claim back money towards the costs of staff completing a range of adult social care qualifications and learning programmes.  ECA has been awarded a WDF Grant for 2019.20 and distributes funding across Essex, Southend and Thurrock on behalf of Skills for Care.

Examples of funding available

Level 2 Diploma in Care - £600

Level 3 Diploma in Care - £800

Level 5 Diploma in Care - £1,500

Level 2 Apprenticeship (Care) - £1,000

Level 3 Apprenticeship (Care) - £1,300

Contact Essex Care Association for further information: 

Tel: 01268 565551     



Mid & South Essex - End of Life Conferences

Are you involved in caring for people at the end of life within Mid and South Essex? Three conferences across Mid and South Essex will offer an exciting range of topics, inspiring speakers and will be relevant to anyone working with people at the end of life.

Completely free to attend as funded and supported by the Mid and South Essex Local Workforce Action Board (LWAB) and Health Education England.

Refreshments and buffet lunch included.

Please see attached flyer for more information including how to book a place



Next Generation Ambassador Project


From the 1st April 2019, the I Care.Ambassador project expanded to become an integrated project. This means that we can register both health and social care ambassadors from across Suffolk and North East Essex.


Our overall aim is to boost recruitment and retention in the health and social care sector, by organising meaningful experiences for those who are looking for a career in the sector, through providing honest but positive information to those looking for jobs, which is free to access for everyone.


How can you help?


If you are passionate about your work and want to inspire the Next Generation, we would love you to become an ambassador! We do not ask for a minimum number of hours of commitment and we completely understand if you have to drop out of an event last minute. For more information email


What is Project ECHO?

Extension of Community Healthcare Outcomes (ECHO) aims to improve care by creating a community of practice for learning and support.

St Helena will be running ECHO sessions which are focused on palliative care, and aim to increase knowledge around palliative care that will ultimately improve the quality of care given to people facing incurable or life-threatening illness, allowing them to die with dignity in a place of their choice.

Attending an ECHO session is free, organised remotely and available to join by computer or phone in your workplace and there is no limit to the number of people who can attend a session. There's one ECHO session a month, which are between 11.00am and 12.30pm. Each session can be tailored to cover topics of your choice, with previous sessions covering: difficult conversations with families, holistic assessment, bereavement and grief, advanced care planning, Dementia Friends, and building relationships with GP's.

For more information please contact Jacquie Pamphilon


UCL Partners Deteriorating Patient Opportunity

UCL Partners has launched a programme aiming to support the improved identification and management of deteriorating patients in community settings.  They are offering training and support to non-clinically trained staff to recognise, escalate and communicate the early signs of deterioration in a timely and appropriate fashion.

They are looking to work in partnership with Community Health Trusts, Local Authorities and/or Clinical Commissioning Groups and their nominated local site(s) across home care (domiciliary), care homes, community nursing and learning disability assisted living teams. UCL expect them to apply together and you can find out more about the opportunity here.

For more information contact Valentina Karas


Leigh on Sea care home unveils its £450,000 refurbishment with help from the Mayor and Miss Essex

Admiral Court Care Home in Leigh on Sea has unveiled its £450,000 refurbishment to the general public with help from the Mayor, Councillor John Lamb and Miss Essex beauty pageant winner, Georgie Goodey.

The event was aided by the Mayor of Southend, Councillor John Lamb who spoke at the event which marked the end of the homes eight-month refurbishment. He was assisted in his efforts by George Pearl, the Chair of the Southend Dementia Action Alliance and the care homes, Head of Relationship Centred Care April Dobson who presented the home with two dementia awards at the event.

This included a dementia friendly award from the council, and an Outstanding Relationship Centred Home in Dementia Award for achieving all outcomes of the care group, Hallmark Care Homes Together Dementia Strategy.

The Mayor of Southend, Cllr John Lamb said: "It has been a wonderful occasion and to see the relaunch of Admiral Court Care Home is fantastic. The work that has been done but the friendliness not only of all the residents, but of the team has been really great!"




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