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Report a concern about an adult

You may want to report a concern if you:

  • are worried about the safety or wellbeing of a member of the public, family member or friend
  • suspect neglect or abuse 
  • would like to report an incident

Call Adult Social Care Connect on

0345 603 7630

This phone line is monitored Monday - Friday 0930-1730

If you believe someone is in immediate danger, dial 999.

Why you may be concerned

Neglect and abuse can take different forms, ranging from exploitation and disrespectful treatment to physical harm.

It can be at a low level, taking place over a long time, or it can take place over a short time and be more extreme.

You can read more about spotting signs of abuse or neglect on the NHS website.

If in doubt, call 0345 603 7630

Even if you are not sure whether the Council need to be aware, call us. We are best placed to decide whether it warrants further investigation.

Find out more about Essex County Council Safeguarding.

For professionals

Access the SETSAF form.


Report a concern about a child
Report a concern about an adult
Abuse and neglect
Domestic abuse or violence
Deprivation of liberty safeguarding




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