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Home Care

If you are a provider who would like to work with us to provide home care/domiciliary services, you will need to sign up to become either a Spot provider or by bidding to become a provider on the Live at Home framework at one of the annual review points.

Further information can be found in the sections below about how to become a spot provider or how to join the Live at Home Framework.


Live at Home Proposed 2021 Framework

Copy of slides


Becoming a Provider on the Live at Home Framework 

The Live at Home framework (LHRL) and the LHRL annual review are closed.  The annual review is an opportunity for domiciliary care providers who have not yet joined the framework, to apply to do so.  Benefits of being a part of the LHRL include:

  • Being offered packages before spot providers.
  • Participation in group transfer processes via group batching and/or mini-competitions that allow framework providers to bid for groups of packages prior to these being offered to the spot market
  • The opportunity to work more strategically with the Council to help shape the way Adult Social Care commissions domiciliary care services in the future.

Background information

The Framework is a ranked list of providers who can deliver long term homecare services to the residents of Essex.  Every provider who joins the framework has the opportunity to decide which client group they support, the services they can deliver and the districts within Essex that they can provide this support.

The Framework started in February 2017 and expires in February 2021.

ECC is using the tendering software - Proactis, therefore to be invited to participate in submitting a bid to join the framework, please email to confirm the email address that you would like to use for this tender process.  Once the tenders are published your designated email address will receive an automated email. You need to click on the link within that email and from there you will be asked to log onto the system or to register a new email address to be able to access the documents.  

We will advertise when the framework is open for new entrants on contracts finder as well as advising of the opportunity in the Current and Future Procurement Opportunities section within Working with Us.  


Becoming a Spot Provider

Essex County Council is currently not actively seeking new submissions from providers to join our domiciliary spot market.

Providers are welcome to apply and ECC will place providers who apply on a waiting list as and when any needs arise that ECC may require new spot capacity, ECC will review applications received and identify any that may help with the requirement.

Process to become a Spot Provider of Home Care services

Please note, that receipt of an application is not a guarantee of work with the Council. We are also not able to advise how long the process will take to complete with your business as there are a number of factors that will affect each application. Any application will be logged as received and reviewed as and when the need for additional suppliers arise.

Click here for instructions on how to apply


Other Services which support adults in their own home 

In addition to the Live at Home Framework, Essex buys services which provide short term support to an adult in their own home.  Further details about these services can be found in the sections below.

Short Term Support Enablement is for adults who have been assessed as requiring a period of intermediate care whilst determining their longer term support needs.  The service is designed to provide a high quality locality based intermediate care service and will combine the former Reablement at Home and Short Term Support in the Community services into a single offer.  This service is available both on discharge from hospital or from the community and is the default offer for all adults, whether new to social care or at review.  The support is provided for as long as an adult requires it, but for no longer than 6 weeks.



Last Updated:  3 July 2020

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